Fixing windows update issue

Following steps to fix windows live update issue

Uncheck “Automatically detect settings” from IE Tools—Internet Options—connection—LAN settings.

Run command prompt (cmd) in administrator privilege mode then type following command from command window:

net stop wuauserv
Rename c:\Windows\SoftwareDistribution SoftwareDistribution-old
net start wuauserv

Use the Microsoft Download Center to install the System Update Readiness Tool

For Windows 7, Windows Vista, Windows Server 2008, Windows Server 2008 R2

(+) expand the section to see download link for your system.

install KB 947821

File name


Windows6.1-KB947821-v26-x64.msu 378.5 MB

Note: installation may take longer period of time. Eg. from 10-30min depending on your server and network environment.

You may try again with the windows update. It should work now. Ensure you are not using proxy if yes then add Microsoft update site in proxy exception.

If retry doesn’t work (weird though) then click on “Check online for updates from windows update” link as marked in red circle.


About Robiul

Robiul has 15 years of continuous successful career experience in ICT with extensive background in System Engineering, IT infrastructure design, operations and service delivery, managing IT projects / MIS functions for local and multi-national companies with in-depth knowledge of multiple operating systems as well as construct / manage small to medium size Data Center. Proven ability to design and implement medium to semi-large scale LAN/WAN/WLAN and system infrastructures. Academic qualification: Master of Science in Information Systems. Professional certifications are: MCSE, CCNA, ITIL and FoundStone Security Professional, VCP, NetAPP, CISSP etc.
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